Privacy & Policy
SVR Aqueous Solutions (referred to as "SVR Water Systems," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.svrwatersystems.com or engage with our products and services.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- • Name, email address, phone number
- • Billing address, shipping address
- • Company details, etc.
- Collected when you order, fill out a contact form, or request a quotation.
Technical Information
- • IP address, browser type
- • Device type, operating system
- • Browsing behavior
- Collected automatically through cookies and analytics tools.
Transaction Information
- • Payment details (processed securely)
- • Order history, invoices
- • Warranty/installation requests
Other Information
- • Feedback and reviews
- • Customer support queries
2. How We Use Your Information
We use your information for the following purposes:
3. Sharing & Disclosure of Information
We do not sell or rent your personal data.
However, we may share your information with:
Service Providers
Delivery partners, installation technicians, IT support, and payment gateways.
Legal Authorities
If required by law, court order, or government request.
Business Transfers
In case of a merger, acquisition, or business restructuring.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information.
No method of transmission over the internet is 100% secure. We encourage you to safeguard your login details and devices.
5. Cookies & Tracking Technologies
Our website uses cookies to:
- • Enhance browsing experience
- • Analyze website traffic and user behavior
- • Remember your preferences (e.g., cart items)
You can disable cookies in your browser settings, but some features may not function properly.
6. Data Retention
- • We retain your personal information only as long as necessary to fulfill the purposes stated in this policy.
- • Transactional records (invoices, GST compliance, etc.) may be retained as required by Indian law.
7. Your Rights
You have the right to:
- • Access, update, or correct your personal information
- • Request deletion of your data
- • Opt-out of marketing communications
- • Withdraw consent for data processing
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.
11. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
support@svrwatersystems.com
Phone
+91-83278-18181
Address
Plot No. 14-15, Kodar, Ketan Vihar Colony, Saripura, Near Pushkar Marriage Hall, Lucknow, Uttar Pradesh, India